Third-Party Services
Effective Date: July 23, 2026
Last Updated: September 28, 2026
1. Introduction
Jackaroo ("the Service") relies on certain third-party providers to deliver features, improve reliability, process payments, and maintain security.
This document describes the categories of third-party services we use and the purposes for which they are used.
The providers we use may change over time as the Service evolves.
2. Payment Processing
Stripe
We use Stripe to securely process subscription payments and other purchases.
Stripe may process information including:
- Payment information
- Billing information
- Transaction details
- Fraud prevention information
Jackaroo does not store your complete payment card information.
Your use of Stripe's services is governed by Stripe's own Terms of Service and Privacy Policy.
3. Cloud Infrastructure
Jackaroo may use one or more cloud service providers to host:
- Application servers
- Databases
- File storage
- Backups
- Networking infrastructure
These providers help ensure that the Service remains available, reliable, and secure.
4. Email Services
We may use third-party email providers to send:
- Account verification emails
- Password reset emails
- Security notifications
- Subscription notifications
- Customer support communications
- Service announcements
Email providers receive only the information necessary to deliver these communications.
5. Analytics
We use PostHog Cloud for product analytics, including:
- Page views and in-app navigation
- Feature usage (for example sign-in, matches, and billing)
- Session replay (masked form inputs)
- Device and browser information
- A stable account identifier after you sign in
PostHog is hosted by PostHog, Inc. Events may be processed in the United States or the European Union depending on the project region we configure.
The browser project API key is public by design (it is loaded by the Jackaroo web app). Server-side events use the same project. Leave the key empty in deployment to disable PostHog.
Analytics information is used to improve the Service and user experience. PostHog’s own terms and privacy policy also apply to data it processes on our behalf.
6. Content Delivery Networks (CDNs)
To improve performance, we may use Content Delivery Networks (CDNs) to distribute:
- Images
- Static assets
- Scripts
- Style sheets
- Other downloadable resources
CDNs improve loading speed and reliability by serving content from locations closer to users.
7. Monitoring and Security
We may use third-party security and monitoring services to help:
- Detect abuse
- Prevent fraud
- Monitor system availability
- Investigate security incidents
- Improve platform reliability
These providers are given access only to the information reasonably necessary to perform their services.
8. Advertising
Google AdSense
We use Google AdSense to display advertisements to free users of the Service.
Google may collect or receive information such as:
- Device and browser information
- IP address
- Cookie and similar identifiers
- Pages or screens where ads are shown
- Interactions with advertisements
Jackaroo Pro subscribers are not shown these advertisements.
Your use of ads served by Google is also subject to Google's Privacy Policy and related advertising settings.
9. Customer Support
If we use external customer support platforms, they may process information that you voluntarily provide when requesting assistance.
This may include:
- Email address
- Username
- Support requests
- Attachments
- Diagnostic information
10. Legal Compliance
We may disclose information to third parties where required to:
- Comply with applicable law
- Respond to lawful requests
- Protect our rights
- Prevent fraud
- Protect the safety and security of users
11. Future Providers
As Jackaroo grows, we may introduce additional third-party providers to support new features and services.
Examples may include:
- Push notification providers
- Mobile platform services
- Authentication providers
- Translation services
- Customer communication platforms
- Cloud storage providers
Whenever practical, significant additions will be reflected in this document and other applicable policies.
12. Our Responsibility
Although we carefully select third-party providers, each provider operates independently.
Their handling of information is governed by their own terms, privacy policies, and security practices.
We encourage users to review the policies of any third-party services that interact with the Service.
13. Changes to this Document
We may update this document periodically to reflect changes in:
- Service providers
- Infrastructure
- Business operations
- Legal requirements
Material changes will become effective upon publication unless otherwise required by applicable law.
14. Contact
Questions regarding the third-party services used by Jackaroo may be submitted using the contact information provided on the Jackaroo website or within the application.
Thank you for reviewing how Jackaroo works with trusted third-party providers to deliver a secure and reliable gaming experience.