Contact Us

Email is how we handle account help, billing, fair-play reports, and security issues.

Support email

[email protected]

Include the email on the account, what you expected to happen, and what happened instead. A game id helps if the question is about a specific match. We read every message and reply as soon as we can.

What we can help with

• Signing in, guests, and account email
• Ranked rating questions and friend invites
• Jackaroo Pro billing, receipts, and cancellation
• Ads and consent controls
• Cheating or harassment reports
• Account deletion

Many of those already have a short answer in the FAQ. Billing details are in the Subscription Policy. You can manage a subscription from Settings while signed in. Account deletion steps are in Account Deletion.

Fair play

If a match looked cheated or someone broke the Community Guidelines, email support with the game id and what you saw. The Fair Play Policy is the rule we apply.

Security

To report a vulnerability, email [email protected] with steps to reproduce it. More context is in the Security Policy.

Who runs the site

Jackaroo is operated by Ahmed. The product overview is on About Us. Policy documents are collected under Legal.