Fair Play Policy
Effective Date: July 23, 2026
Last Updated: July 23, 2026
1. Purpose
Jackaroo is committed to providing a fair, competitive, and enjoyable experience for every player.
This Fair Play Policy explains the standards expected of all users and describes the activities that may result in warnings, restrictions, suspensions, ranking adjustments, or permanent account termination.
Every player is expected to compete using only their own skill and judgment.
2. Scope
This Policy applies to every match, tournament, leaderboard, social interaction, and feature available through Jackaroo.
It applies to:
- Free accounts
- Subscription accounts
- Web applications
- Mobile applications
- Future versions of the Service
3. Fair Competition
Players must compete honestly.
You may not attempt to obtain an unfair competitive advantage over another player through any technical, automated, deceptive, or collaborative means.
4. Prohibited Conduct
The following activities are prohibited.
4.1 Automated Gameplay
You may not use any software or service that plays the game for you.
Examples include:
- Bots
- Scripts
- Macros
- Automated clickers
- Browser automation
- Remote automation
- Scheduled gameplay
All gameplay decisions must be made by the registered user.
4.2 Artificial Intelligence
You may not use artificial intelligence or machine learning systems to:
- Play matches
- Recommend moves during live games
- Control gameplay
- Automate decision making
- Assist another player during active matches
This includes locally running software, cloud-based services, browser extensions, or future technologies with equivalent functionality.
4.3 Unauthorized Software
You may not use software that modifies or interferes with the Service.
Examples include:
- Memory editors
- Modified clients
- Game injectors
- Packet editors
- Traffic manipulation tools
- Cheat software
- Unauthorized browser extensions
- Automation frameworks
4.4 Reverse Engineering
You may not:
- Reverse engineer
- Decompile
- Disassemble
- Modify
- Circumvent security measures
- Attempt to discover protected implementation details
except where such rights cannot legally be restricted under applicable law.
4.5 Exploits
You may not intentionally exploit bugs or unintended behavior.
Examples include:
- Rule exploits
- Duplication bugs
- Matchmaking exploits
- Ranking exploits
- Economy exploits
- Subscription exploits
If you discover a bug, please report it instead of abusing it.
4.6 Multi-Accounting
You may not create or use multiple accounts to gain an unfair advantage.
Examples include:
- Boosting rankings
- Avoiding penalties
- Manipulating matchmaking
- Circumventing suspensions
- Farming rewards
Owning multiple accounts is not prohibited by itself, but using them to undermine competitive integrity is.
4.7 Account Sharing
Your account is intended for your personal use.
You may not:
- Allow another person to play ranked matches on your account
- Sell your account
- Purchase another user's account
- Transfer your competitive achievements
4.8 Match Manipulation
Players may not manipulate match outcomes.
Examples include:
- Intentionally losing
- Win trading
- Match fixing
- Coordinated ranking manipulation
- Artificially increasing statistics
4.9 Collusion
Players may not cooperate to gain an unfair advantage over others.
This includes agreements between friends, teams, or groups intended to manipulate rankings or match results.
4.10 Intentional Disconnections
You may not intentionally disconnect or otherwise interrupt matches to avoid losses or obtain an advantage.
Repeated unexplained disconnections may be investigated.
4.11 Harassment Related to Competition
Competitive play does not excuse abusive behavior.
Harassment, threats, or intimidation related to gameplay may result in disciplinary action under this Policy and our Community Guidelines.
5. Detection
To protect the integrity of the Service, Jackaroo may use a combination of manual review, automated systems, statistical analysis, user reports, and other reasonable methods to investigate suspected violations.
For security reasons, we do not disclose the specific methods or criteria used to identify unfair play.
6. Investigations
When suspicious activity is identified, we may:
- Review gameplay records
- Review match history
- Review technical information
- Review reports submitted by users
- Temporarily restrict account activity while an investigation is conducted
We may request additional information where appropriate.
7. Enforcement
Depending on the severity and frequency of violations, we may:
- Issue warnings
- Remove rankings
- Remove leaderboard positions
- Reset statistics
- Remove rewards
- Restrict matchmaking
- Suspend accounts
- Permanently terminate accounts
- Cancel active subscriptions
- Prevent future account creation where permitted by law
Enforcement decisions are made at our discretion after considering the available information.
8. Appeals
If you believe enforcement action was taken in error, you may contact us to request a review.
Submitting an appeal does not guarantee that disciplinary action will be reversed.
Repeated or abusive appeals may not receive additional review.
9. Reporting Violations
Players are encouraged to report suspected cheating or unfair behavior through the reporting tools provided by the Service.
False or malicious reports intended to harass other users may themselves violate this Policy.
10. Policy Updates
As cheating methods evolve, this Policy may be updated.
Changes may include new prohibited conduct, revised enforcement procedures, or additional examples of unfair play.
Material updates will become effective upon publication unless otherwise required by law.
11. Contact
Questions regarding this Fair Play Policy may be submitted using the contact information provided through the Jackaroo website or within the application.
Competitive games are only enjoyable when every player competes honestly.
Thank you for helping us keep Jackaroo fair, respectful, and fun for everyone.